Client Testimonials for PAWS

You can find many more recent reviews on my business’s Google listing.


Phil was great with my cats! Constantly updated via text/photos and allowed me to rest easily. Had to add an extra day of care last minute, and Phil was very accommodating. Also takes Venmo, which is very convenient. Will definitely contact him again if I need someone to watch my beloved pets :)
— Esther Y. from Cleveland (March 2019, Yelp)
Could not recommend PAWS more! Phil was quick to respond, came over to do a meet and great, and provided taxi service for drop off/pick up at boarding. He clearly understands that pets are part of the family and even sent us pictures when he picked her up each time. Thank you, Phil!
— Samantha C. from Euclid (Feb 2019, Google)
Each day I get an update from him on how my cat is doing and I get a goofy picture of her. It puts my mind at ease knowing that she was doing well and interacting with Phil while I was gone.
— Amanda S. from University Heights (Dec 2018, Google)
I would recommend PAWS to anyone looking for a pet sitter. He has always been willing to work with my schedule and takes great care of my cats. I love that he sends an update with a picture included after each visit.
— Ashley B. from Cleveland Heights (Dec 2018, Google)
Phil and the PAWS staff has cared for our animals (2 dogs and 2 cats) for over a year and we could not be happier with the service. They provide updates every time they come by the house which is very reassuring when we are away. I would 100% recommend PAWS to anyone looking for a reliable trustworthy pet sitting service.
— Madison W. from University Heights (Dec 2018, Google)
Choosing PAWS was the best decision. I have already referred many new fellow dog owners. I couldn’t recommend more highly. This is from someone who has been hiring assistance with dog care (daily walks, day care and boarding) for many years.
— Cynthia J. from Shaker Heights (Dec 2018, Google)
Phil has been a wonderful pet sitter. He has tolerated a number of challenges at my house, including the transition when my dad brought me a new cat. I would definitely recommend his services!
— Mary Ann H. from University Heights (Dec 2018, Google)
I’ve used Phil and his staff twice now to care for my cats when I was out of town. I couldn’t be happier! They did exactly what I asked, and when I returned home, the cats and house were in good order. Highly recommended!
— Jayme S. from Shaker Heights (Nov 2018, Google)
Phil has cared for my precious fur-babies (2 dogs & 5 cats) and fids (5 feathered kids) for the past two years! I trust him completely but what’s more important is that all my babies love and trust him too! He goes above and beyond to ensure everyone is happy and healthy. Five plus stars!
— Aniger O. from Highland Heights (6/22/18, Google)
Phil has watched our dogs while we’ve gone on vacations for over a year. He is absolutely fantastic! I can always trust that my pups have been well cared for while I am away. He is a true animal lover and ensures that they thrive in our absence. I would recommend his service to anyone without hesitation!
— Taylor R. from University Heights (6/20/2018, Yelp)
We’ve used PAWS for the last year to take care of two elderly pets (a 17yo cat and a 12yo dog) and we could not be happier. Both oldsters require medications and a lot of TLC, and we’ve tried other pet sitters and been very disappointed. Phil and his “crew” have been wonderful. 100% dependable, conscientious, and considerate of our pets’ needs. I would recommend them without any reservations!
— Pamela W. from Universty Heights (6/16/2018, Google)
Phil’s texts with pictures of our cats are always reassuring. Very comfortable that he’s on top of everything.
— Leonard H. from Cleveland Heights (6/14/2018, Google)
Phil has consistently provided our two cats with excellent loving care. We really enjoy receiving his daily pics of our cats while we are away traveling. Highly, highly recommend Phil’s services!
— Debby R. from Cleveland Heights (4/30/18, Facebook)
Phil is wonderful! My dog loved him and was so excited to take his walks with him. I highly recommend him for your [pet sitting] needs!
— Chez B. from Cleveland Heights (4/25/18, Facebook)
Phil Slater, the owner, is extremely dependable and loves the animals in his care. I highly recommend PAWS. My cats seem to have more fun with Phil than with me :-)
— Molly B. from Shaker Heights (4/2/18, Google)
I am more than satisfied with the service he provided. I particularly appreciate the email updates I received during these trips, very reassuring!
— Vince M. from Euclid (3/7/18, Google)
[Phil’s] always been reliable, and his online scheduling system through his website makes booking services really easy. We are glad to have found him! We would recommend to him to anyone looking for a pet sitter
— Ian H. from Cleveland Heights (2/3/18, Yelp)
A very responsible and caring pet person.
— Diane A. from Beachwood (1/6/18, Google)

I found [Phil] professional, intense yet friendly, and most interested in the best way to engage with my cats and their different personalities.
— Amber R. from Shaker Heights (12/18/2017, Thumbtack)
[Phil] takes great care of my 3 cats, giving medication and playing with them. He also does a great job keeping me updated on his visits. I recommend him to anyone looking for a pet sitter!
— Kati P. from Cleveland Heights (12/15/17, Google)
Phil is great with our elderly cats who need attention and medications. It is a relief knowing that our three cats are being taken care of so well. I highly recommend.
— Zosia P. from South Euclid (12/6/17, Google)
I never come home to unhappy animals or surprises in my house. This professional service has given me great peace of mind! Highly recommended.
— Melody O. from South Euclid (11/12/17, Google)
From the moment we first spoke Phil was helpful, accommodating, and professional. [He] treated the dogs with kindness and care...as if they were his own.
— Sara S. from Chardon (11/5/17, Yelp)
My dog, Gadget, is in love with Phil! Phil is a dog whisperer. It’s been a real blessing to me. I would recommend Phil with zero hesitation. He’s a lovely person and true professional. My friend, Myra, referred him to me. Thanks, Myra!
— Bonnie K. from Cleveland Heights (11/4/17, Google)
Our dog loved him! Phil would send us pictures of all her walks, which was such a reassurance for us. Truly excellent service. Very attentive and keen on details. Could not have found a more caring person [...]. Highly recommend to anyone in the Cleveland area!
— Cassandra B. from Cleveland Heights (11/3/17, Google)
Phil and has team have been such a blessing for me and my dog! I work long days with a constantly changing schedule and Phil is always more than happy to accommodate whatever I need! He also sends me daily picture updates which help brighten up my day. Would absolutely recommend his service to anyone with pets!
— Rebecca S. from South Euclid (10/17/17, Google)
Daisy, my rescue terrier, was shy and afraid of people. Now she gets excited when I mention Phil’s name and that he is coming to give her a walk. She comes home from the walk tired, happy, smiling and excited to see me.
— Myra R. from Beachwood (10/15/17, Facebook)
Phil is wonderful! He is a lifesaver, when my husband has overtime shifts and I need a last minute appointment he always always make it work! I would recommend Phil to anyone looking for a caring and reliable dog walker!
— Ashley C. from Cleveland Heights (9/24/17, Google)
This is an amazing service and I HIGHLY recommend PAWS to everyone.
— Christina H. from South Euclid (8/8/17, Yelp)
The absolute best! Phil is professional, responsive, and my cats love him. I was so relieved to find someone to care for my fur babies when I’m traveling. I would never go anywhere else!
— Tanya B. from University Heights (8/7/17, Facebook)
[Phil] takes the time to meet you, get to know your pet, and go over expectations. He is very communicative. He’s friendly and reliable. We are really happy to have found him!
— Tessa N. from Cleveland Heights (8/3/17, Google)
Phil took care of my cats as if they were his own! This was my first time ever using a pet sitting service and I am so happy to strike gold with Phil. 👍
— Emily S. from Cleveland Heights (7/20/17, Google)
I know that my dogs are in really good hands with PAWS. [Phil] takes them on walks and even plays fetch with them - I’m worried they’ll start liking him more than me!
— Kevin T. from South Euclid (7/8/17, Google)
Phil did an amazing job taking care of my extremely shy cat. We really appreciated the daily communication [and] we are definitely going to ask Phil to watch Brandy in the future.
— Cheryl G. from Highland Heights (7/8/17, Thumbtack)
Phil did a great job handling my young pup (3 months old) and my 11 year old cat. Would have him back any time!
— John W. from Shaker Heights (7/6/17, Thumbtack)
One of my cats needs medication twice a day and Phil has no issue administering. Phil is reliable, great with communication, and good with the cats. I would highly recommend PAWS to a friend or a neighbor. 👍🏼
— Brian B. from Cleveland Heights (7/4/17, Google)
We decided to try in home pet sitting but were concerned about a stranger having access to our home and pets. Upon meeting Phil, my reservations were immediately alleviated. He is very skilled and we call him the “dog whisperer”! Our pets love him. We highly recommend PAWS for pet sitting needs!
— Lee S. from Gates Mills (6/20/17, Google)
My husband died in April 2016 after a 2-plus-year battle with heart failure. At the end, I promised him that I would take care of his pup in addition to mine no matter what came my way. I work full time and needed a dog walker so the two of them weren’t alone 50 hours/week. Let’s just say the first one didn’t work out - Phil to the rescue! He isn’t just a dog walker; he’s their new buddy. A kind, very smart person and a consummate gentleman and professional. Consider yourself blessed if you and your furry friend(s) cross paths with him. He’s as good as it gets.
— Tess P. from Euclid (6/13/17, Google)
Phil was amazing, he took excellent care of our little furry baby! She was very well adjusted from a long trip we took and was very well taken care of. I would highly recommend Phil to anyone that loves their pet.
— Michael B. from Cleveland Heights (6/5/17, Thumbtack)
Phil has been wonderful! We decided to hire Phil after talking with him about his experience with animals. He was friendly and has been very responsible. I really appreciate him sending me daily text msgs with photos of his time with Luke, our dog.
— Dottie C. from Cleveland Heights (5/4/17, Thumbtack)
Cliché as it sounds, but things happen for a reason- we met Phil and were blown away by the quality of care our Major, a 16 yr. old greyhound, received from him. His rates are reasonable too! The daily pictures of Major gave us peace of mind that he was well taken care of. Thank you, Phil!
— Quiza R. from Shaker Heights (4/3/17, Yelp)
I’ve had lots of people take care of my cats and home over many years when I’ve gone out of town. Phil goes above and beyond. It’s the first time I’ve gotten updates each day that I was away. It was incredibly comforting and reassuring. All was well when I returned home!
— Lucia M. from Shaker Heights (2/9/17, Google)
Phil was a pro from the start, coming over to meet the dogs and give us a consultation free of charge. Over the past several months Phil has been a lifesaver. Our work hours are unpredictable and things can change last minute. Regardless of the circumstances, Phil has been there. Our dogs love him - even the nervous nellie - and I honestly don’t know what we’d do without him. If you need a dog sitter, look no further. Phil is the guy for you.
— Joe B. from Cleveland Heights (1/27/17, Google)
Phil did an excellent job. He fed, played with the cat and cleaned out his litter box once a day. He took in the mail and was very thorough and meticulous.
— John S. from South Euclid (1/12/17, Thumbtack)
Phil is amazing and I can’t recommend him highly enough! He took excellent care of my three cats, including sending updates each day, and I trust him completely. His rates are reasonable, and he is also meticulous in making sure he understands every aspect of your pet’s needs. I travel a lot and am so grateful to have found him!
— Lisa N. from Cleveland Heights (1/5/17, Google)

My wife and I hired PAWS to watch our two labs Bonnie and Clyde over Thanksgiving while we were out of town visiting family. Phil came to our house for a meet and greet before we left and was extremely professional and friendly. He even got down on his knee and introduced himself to our dogs! They loved that! The care he provided was second to none and was well worth the price. I will definitely book again the next time I need pet sitting. Thank you Phil!
— Farid J. from Cleveland (11/29/16, Google)
Phil does an outstanding job caring for my little dog, Suzie Q! He is very loving with her and she can’t wait to see him each day! She loves her walks and companionship! Phil is very professional and I very highly recommend him to anyone.
— Barbara W. from Cleveland (11/17/16, Google)
Phil is responsible, and leaves a note and picture daily. I recommend his care and attention to my “fur kids” to other pet owners.
— Jennifer K. from Novelty (11/16/16, Google)
Phil is truly an animal lover! My dog, Jed is chronically anxious, especially around men, but he warmed to Phil in no time, even rolling over for belly rubs! Phil is professional, warm, and reliable. His pricing is very reasonable, and a good value for the quality of service he provides!
— Christina M. from Cleveland (10/26/16, Google)
I highly recommend P.A.W.S.!! My precious pup Layla is my family and I am VERY particular on who I leave her with. Phil is so good with her that she runs right to him when he arrives! He is gentle, caring, and professional. His expert eye caught a health issue that I didn’t see and as a result, I was able to get her to the vet before it became a bigger problem - saving Layla from any pain! For Phil working with animals is not just a job, it’s his passion. He will be just as devoted to your pets as you are - you won’t be disappointed!
— Susan G. from Cleveland (10/17/16, Google)
Philip is amazing! I will not trust anyone else to look after my home or animals when I am away. Super prompt, super nice and just...amazing! He’s a true professional and he knows pet cpr and first aid so I know my four legged kids are in great hands. His prices are very reasonable considering how much time and attention they get when I’m away.
— George B. from Westlake (9/26/16, Yelp)
Phil is fantastic! He has several animals of his own, and he brings the care and attention that he provides his own animals to the animals in his charge. I know that when Phil watches or walks my dogs that when I get home I will find two happy pups.
— Matt L. from Cleveland (9/26/16, Yelp)
Worth every penny! I hired PAWS to walk my dogs during the day - I work long hours some days and the pups not only need a bathroom break but some stimulation and exercise. Phil is great with the girls - firm but loving and when I come home at night, they are much less rambunctious. He even asked me about any training they are familiar with and works to reinforce positive behavior. My most recent dog was a pain-in-the-leash but in just two weeks with Phil, it has become much better. I’ll definitely keep using PAWS.
— Nora G. from Cleveland (9/18/16, Thumbtack)
Phil is the best. He has watched our dog on multiple occasions and always done an amazing job. Our dog can be a little particular about who he likes but he loves Phil and that is saying something. He is a true animal lover and it really shows in his passion and dedication. Now that he has moved away from NJ, I know I’ll be hard pressed to find someone to replace him and his service. You won’t be disappointed, I promise!
— Michael B. from Clementon, NJ (10/2/16, Yelp)